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Yasmin Customer service

Hi! I'm Yasmin 👋

Do you need help with our products or export process? I can assist you

📞 +55 (11) 4588-3600 ✉ export@caicara.com.br
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Get in Touch · Reply Within 24h

Let's Talk About Your Coffee Project.

Whether you're an importer, distributor, retailer or private label brand — our export team is ready to help. Choose your preferred channel below or send us a message directly.

24h response time Multi-language team Free samples for B2B No spam ever
⏱️
24h
Response Time
🌍
4 Languages
EN · ES · AR · PT
📦
Free Samples
For Qualified B2B
🏭
Factory Visits
Welcome to Jundiaí

Send Us a Message

Complete Quote Request Form

Fill out the form with as much detail as possible. The more specifics you share, the more tailored our proposal will be — including samples, pricing, Incoterms and lead times.

  • Reply within 24 business hours
  • Free samples for qualified B2B buyers
  • Tailored pricing & Incoterms
  • Private label & custom blends supported
  • Cupping report & QA documentation included

"Three generations of Brazilian roasting expertise — at your service."

— Caiçara Export Team

Tell Us About Your Project

All fields marked with * are required.

Secure submission · No spam · Replied by a real human from our export team

Visit Our Headquarters

Where to Find Us

Our factory and offices are located in Jundiaí, São Paulo — just 45 minutes from GRU International Airport and 90 minutes from the Port of Santos.

Café Caiçara Headquarters

★★★★★ 4.7 · Google Reviews
  • 📍

    Address

    Rua Cica, 452 · Vila Angélica
    Jundiaí · SP · 13206-765 · Brazil

  • 📞

    Phone / WhatsApp

    +55 (11) 4588-3600

  • ✉️

    Export Email

    export@caicara.com.br

  • 🕐

    Business Hours

    Monday–Friday · 8:00–18:00 (BRT, UTC-3)
    Closed weekends & Brazilian holidays

✈️

45 min from GRU

São Paulo International Airport

90 min to Santos

Main export seaport

🏙️

60 km from SP

São Paulo metropolitan area

Quick Answers

Frequently Asked by International Buyers

Common questions about getting in touch, samples, response times and visiting our facility.

We commit to replying to every qualified B2B inquiry within 24 business hours. Our team is active Monday to Friday, 8:00–18:00 (BRT, UTC-3). For urgent matters, WhatsApp typically gets the fastest response during business hours.
Yes. We provide free product samples up to 500g per SKU for qualified B2B buyers (sample shipping is at the buyer's cost via DHL/FedEx). For custom blends or private label samples, a small fee may apply — fully credited against your first commercial order.
Our export team communicates in English, Spanish, Arabic and Portuguese. We can also accommodate other languages through professional translation for written communication. Just let us know your preference in the contact form.
Absolutely — international buyers and distributors are welcome. Our facility is in Jundiaí, São Paulo (45 minutes from GRU airport). Visits are by appointment only and include a guided tour, meeting with our team and fresh-roasted samples. Use the contact form to schedule.
  • Standard catalog SKUs: from 1 pallet (~500 kg)
  • Custom blend / private label: from 1,000 kg per recipe
  • Full container (20' FCL): ~14,000–18,000 kg depending on packaging format
For specialty lots or smaller test orders, contact us — we can often find creative solutions for new partners.
We ship to most countries worldwide via EXW Jundiaí, FOB Santos or CIF to your port. We handle all Brazilian export documentation (sanitary certificates, certificate of origin, commercial invoice). Local import duties and customs clearance are the buyer's responsibility.

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Get product updates, factory news and behind-the-scenes content from a 75-year-old Brazilian roaster going global. Connect with us on social media or send a quick message anytime.

Need urgent assistance? Call us directly: +55 (11) 4588-3600